We understand that plans change. This policy outlines how cancellations and rescheduling requests are handled for bookings at ANINAG STUDIO. By completing a booking, you agree to these terms.
Cancellations
The following refund schedule applies based on how far in advance you cancel before your scheduled session:
48 hours or moreNo refund. The reservation fee is forfeited.
24 – 48 hoursNo refund. The reservation fee is forfeited.
Less than 24 hoursNo refund. The reservation fee is forfeited.
- Cancellations must be submitted through the link in your confirmation email or by contacting us directly. Verbal or informal cancellations are not accepted.
- Refunds are processed to the same channel used for payment. Processing time depends on your payment provider and may take 3–7 business days.
- ANINAG STUDIO reserves the right to cancel a booking due to unforeseen circumstances (equipment failure, force majeure, etc.). In such cases, a full refund will be issued.
Rescheduling
- You may request to reschedule your session through the link in your confirmation email, subject to slot availability.
- Rescheduling requests must be made at least 24 hours before your scheduled session. Requests made within 24 hours may not be accommodated.
- We allow a maximum of one (1) reschedule per booking. Additional reschedule requests may incur a rescheduling fee or require a new booking.
- Rescheduling is not a cancellation and does not entitle you to a refund of the reservation fee. Your existing reservation fee carries over to the new slot.
- If a suitable replacement slot is not available, we will offer a full refund of the reservation fee.
No-Show Policy
If you fail to arrive for your session without prior notice, the session time is forfeited and no refund will be issued. No-show bookings may affect your ability to make future bookings with us.
How to Cancel or Reschedule
- Use the link provided in your booking confirmation email.
- Please include your booking reference code in all communications.